Introduction
HybrIT is a UK-based managed service provider offering comprehensive IT services to diverse sectors and business sizes ranging from 50 to 10,000+ users. With the threat of ransomware continuing to increase, HybrIT needed a modern backup storage solution with advanced immutability features to protect both their own business and their customers' data—all while strengthening their position as a trusted advisor in the increasingly complex security landscape.
Challenges
- Rising ransomware threats: Escalating cybersecurity threats required modern immutable backup solution to protect business and customer data
- Dual infrastructure needs: Solution needed to improve internal hybrid cloud platform while enhancing customer service portfolio
- Service portfolio gap: Lacked Veeam-native immutable backup offering to meet growing customer security demands
- Scalability requirements: Required flexible solution capable of catering to a diverse customer base ranging from 50 users to 10,000+
- Advisor credibility: Demand for proven solution that strengthened position as a trusted security advisor to customers
Solution
HybrIT implemented Ootbi (Out-of-the-Box Immutability) by Object First for their internal infrastructure and customer offerings. The remarkably simple and quick deployment—as well as comprehensive training offerings for both technical and commercial teams—meant expectations were exceeded from the very start.
Results
- Rapid customer onboarding: Dramatically reduced implementation time from days to just hours for new customers
- Operational excellence: Lightning-fast data migration with zero faults, seamless integration requiring minimal support intervention
- Enhanced service portfolio: Immutable backup services now available to all customers including extensive Microsoft 365 user bases
- Strengthened market position: Enhanced confidence in infrastructure design workshops and disaster recovery capabilities
- Security leadership: Immutable protection woven into daily operations with new confidence in customer security conversations