El Paso County 911 District Protects Critical Public Safety Data with Object First

Introduction 

The El Paso County 911 District provides mission-critical communications infrastructure for emergency call handling and public safety dispatch across El Paso County, Texas. With the growing risk of ransomware putting not only critical data but public safety at risk, the District sought out a dedicated, low-complexity, immutable edge storage layer to pair with its existing NetApp and Veeam environments. The promise of backup storage with Absolute Immutability, native Veeam integration, and turnkey simplicity led it to with Object First. 

Challenges 

• High administrative overhead: Building and maintaining isolated, immutable repositories on the legacy setup required heavy manual configuration.
• A tax on a lean team: Every hour hardening repositories was an hour taken from live 24/7/365 network operations.
• Ransomware and integrity risk: The District needed a dedicated immutable layer to ensure recovery against cyber threats and accidental internal errors.
• Compliance pressure: Regulatory mandates require an uncompromised, iron-clad historical record of operations. 

Solution 

The District discovered Object First at an industry conference, and was impressed by its native Veeam-native design, turnkey immutability, and competitive pricing.  

Results 

• Absolute Immutability: Critical public safety data is now protected from ransomware, malicious breaches, and even accidental internal deletion. 
• Administrative overhead reduced to near zero: With no need for manual configuration, the District reclaimed dozens of hours of admin work. 
• Compliance confidence: Absolutely immutable backups maintain a clear historical record of the District's regulatory obligations.