Introduction
DataServ is a US-based full-service IT provider offering comprehensive managed services spanning cloud compute, security services, access controls, video surveillance, and much more to businesses across multiple industries. With the threat of ransomware continuing to rise and customer data security paramount, DataServ needed a backup storage solution that could deliver Absolute Immutability without compromising performance or operational simplicity.
Challenges
- Rising ransomware threats requiring Absolute Immutability to protect customer data against cyber attacks
- Performance limitations with existing backup infrastructure affecting service delivery
- Complex operational requirements needing a solution that runs with minimal support intervention
- Competitive pressure to offer enhanced security capabilities to managed service customers
Solution
DataServ chose Ootbi (Out-of-the-Box Immutability) for its Absolute Immutability, exceptional performance, and operational simplicity. After initially adopting Ootbi in-house to protect their own datacenters, DataServ subsequently began to offer it to customers as an external on-prem appliance.
Results
- 300% faster backups in some cases
- 30–40% reduction in backup times across all backup jobs with speeds exceeding 1GB/s
- 2-3x faster Veeam Instant Recovery on the Ootbi appliance
- Enhanced security posture with no user OS access and extremely small network attack surface
- Absolute Immutability ensuring data cannot be deleted even with compromised credentials
- Operational efficiency gains requiring minimal intervention, freeing staff for critical projects
- Competitive advantage positioning DataServ as a stronger player in the managed services market