Information Technology Specialist

Job Summary

Are you ambitious and looking for an opportunity to make a real impact on the tech industry? At Object First, we are revolutionizing backup data storage by offering secure, simple, and powerful solutions designed specifically for Veeam customers. Today, 96% of ransomware attacks target backup data, and more than 70% of companies are attacked by ransomware. Object First offers a last line of defense against cyber threats and allows customers to truly ransomware-proof their organizations. Our team blends innovation, collaboration, and a clear vision to become the market number 1. At Object First, we value creativity, drive, and a passion for tackling challenges. We offer a fast-growing environment where your voice and ideas matter, providing you with opportunities to develop professionally alongside some of the best in the industry. You’ll find a dynamic and collaborative setting, ideal for taking your career to the next level

We are currently seeking a highly responsible, trustworthy, and experienced individual to join our rapidly expanding global team as an IT Specialist in Wrocław, Poland.

Key Responsibilities 

• Support laptop setup and maintenance.
• Provide technical support and troubleshooting for hardware, software, and network issues.
• Assist users with creating access to various systems.
• Help with onboarding new employees, ensuring they have the necessary IT resources and training.
• Provide training and support for end-users on various software and hardware systems.
• Manage and resolve IT incidents, ensuring timely communication and resolution.
• Maintain and update IT documentation and knowledge base.
• Collaborate with other IT team members to resolve complex issues.
• Implement and enforce IT security policies and procedures.
• Ensure customer satisfaction through excellent service and support.

Requirements

• At least 2 years of experience in IT support.
• Proficiency in English (verbal and written).
• Strong customer focus and excellent communication skills.
• Knowledge of Office 365, Active Directory, Intune, Jira, and Confluence.
• Knowledge of Windows and macOS operating systems.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.
• Ability to adapt quickly to changes and new systems.

We offer

• An exciting opportunity with a global, high-growth IT company.
• Comprehensive medical coverage.
• Sport benefits.
• Remote work options.
• Competitive salary.
• Opportunities for professional development and growth.
• A supportive and collaborative work environment.

Object First is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

If you’re ready to contribute to a company that not only innovates groundbreaking technology but also invests in your growth, Object First is the place for you. Join us and elevate your career!