Introduction
North Country Healthcare (NCH) is a nonprofit consortium comprising three critical access hospitals and a home health agency. With over 1,000 providers and support staff, NCH provides locally accessible healthcare to the residents of northern New Hampshire.
Challenge
- Outdated tech: existing Windows servers required replacement
- Sub-par security: a lack of advanced security features put data at risk of deletion or alteration
- Excessive complexity: a complex management experience wasted valuable business time
- Inconsistency: monthly patching put primary backup storage briefly out of service, while system health checks often delayed backup jobs
- Vendor issues: a lack of proactivity often forced NCH to chase vendors for quarterly firmware and driver updates
Solution
NCH weighed a future solution against four key criteria:
- Operational availability
- Standard of immutability
- Extent of scalability
- Completeness of Veeam integration
Object First stood out from even the earliest research stages: Ryan J. Taylor, Senior Systems Administrator at NCH, noted that Ootbi received a raft of positive feedback on technical Reddit communities. Ootbi (Out-of-the-Box-Immutability) continued to impress when measured against both the criteria above and competing solutions.
Result
By implementing Ootbi from Object First, NCH has been able to address all its key storage issues:
- Next-level security: immutability keeps NCH’s data ransomware-proof, while adherence to ZTDR principles minimizes the risk of data breaches and unauthorized access—fulfilling internal security initiatives.
- 35% shorter backup window: allows Veeam to replicate NCH data offsite more quickly
- Increased speed: on-prem Ootbi mitigates the speed limitations of cloud storage
- Lower overheads: simpler processes as well as updates pushed directly from Object First streamline management
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